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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎02-08-2025 02:52 PM

HP Recommended
Product: HP ENVY Photo 6230 All-in-One Printer

Screenshot_20250208_214947_Settings.jpg

 when I want to print something I get a message saying printer blocked? how can I fix it?

Category:
1 REPLY 1

‎02-13-2025 08:47 AM

HP Recommended

Hi @Lilialilia,

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

Printer blocked message typically appear when there is a possible out of paper, paper jam or door open error.  To help you troubleshoot these issues, the HP Print Service Plugin provides a notification that allows you to open or install the HP Smart app, if it is not already installed.

1.) Swipe down on the screen to display the notifications, and then tap the HP Print Service Plugin notification to install or open the HP Smart app.

NOTE: 

You can also download and install HP Smart from 123.hp.com.

 


Tapping the printer error message from the HP Print Service Plugin.

 

2.) From the HP Smart app, tap the Message icon to get more help troubleshooting the issue.

Tapping the Message icon in the HP Smart app

Let me know how it goes!

 

 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day! 

 

Regards, 

Hawks_Eye 

I am an HP Employee.
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