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will not print when I try to print my turbo tax infromation

HP Recommended
hp offficeJet 4650
Microsoft Windows 10 (32-bit)

I can print other things from my computer to My OfficeJet 4650 but when I try to print my Turbo tax report it just hangs up and will not print. Iam using wff and Iam not connected to the computer by wire.

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HP Recommended

Hey rayglo,

 

Thank you for your question. Are you attempting to print from the turbo tax website or are you attempting to print from a downloaded PDF? If you've attempted the former, I would attempt to download the PDF and print it from there.

 

Please let me know if this resolves your issue. If it does not, please let me know.

 

Thanks!

I am an HP employee.
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thanks for the information provided me. It is working ok

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