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‎01-26-2019 12:39 PM

HP Recommended
Product: HP 8500a premium

Following power interruptions the HP 8500A will not restart.  The problem grew progressively worse.  Now requires it be unplugged for a period of 2 weeks to 2 months before it can be used. It was and could be a great printer for someone if there is an easy fix. I’ve moved on. 

1 REPLY 1

‎01-29-2019 10:58 AM

HP Recommended

@SJH1947

 

Welcome to HP Support Community

 

Please update the Firmware from this Link: https://support.hp.com/us-en/drivers and let me know if this helps

 

If the issue persists we will try a Semi Full Reset

 

Keep me posted

 

Thank you 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

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