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‎11-12-2018 11:52 AM

HP Recommended
Product: deskjet 3630

Only getting blank pages. Internet connection is ok.

Tags (1)
1 REPLY 1

‎11-13-2018 04:01 PM

HP Recommended

@homer5,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the printer was working fine?
  • What is the operating system you are using?
  • Are you able to make a copy?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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