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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
cxl-6260fw
macOS 11.0 Big Sur

I’ve been around the houses trying to get someone to own the problem  regarding incorrect firmware, no drivers, and no updated software for my Samsung CXL-6260fw.
All forum discussions are ignored. All calls ignored. All contact with HO agents deny that HO are supposed to support Samsung printers and refer to Samsung websites and phone numbers

 

I feel the time is now to take this legal

 Anyone else feel the same

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