• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
M2026W
macOS 10.15 Catalina

Hi,

 

I'm using my Samsung M2026W since 2 years ago with AirPrint without problems. After update to Catalina, the printers doesn't work correctly and only 1 print o 100 is printing.

 

So I found on this website the problems with Catalina. I install the new driver released disabling gate keeper, but now if I use Airprint the problem is the same (release a firmware please). If I use the Driver 3.87 for my M2020 series when i click to print I receive a message:

 

"BasicOptionPDE.bundle is damaged " and you can click on ok button and then print or click on show on finder to see the bundle.

Can you help me with this problem, I tried everything:

-Delete all printers

-reset printers system of mac

-hard delete of drivers in library

- re-install 3 times

 

The problem is here. I think that is the driver corrupted (I downloaded it 3 times).

 

Thanks

Andrea

1 REPLY 1
HP Recommended

When appears the window

“BasicOptionPDE.bundle” is damaged and can’t be opened.

 

open in finder the file.

delete the file  basicOptionPDE form the folder PDEs.

It should work now.

 

Fabio.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.