-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Samsung
- C1810W not connecting to wireless network

Create an account on the HP Community to personalize your profile and ask a question
12-31-2018 04:40 PM
I purchased my C1810W a few years ago and had it connected to my network. I just installed a new router and have been unable to connect wirelessly. I am also not able to print from my iPhones or iPads either since this. When I called "HP" I was informed that I would need to use the online forum becuase I was outside of warranty, or I would need to use the online chat.
I have done everything I know off including connecting the printer to the ethernet cable, which did allow me to print as long as I was connected.
As you can guess, I was unable to locate the online chat and would really like to get my wireless printing back up and running. Someone please help!
12-31-2018 05:12 PM
Welcome to HP Support Forum. Please use the following instructions to fix:
http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html
Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.