CLX4195 + latest firmware can no longer print in color with new genuine color cartdriges

[xX0v0Xx]

Technical details:
Samsung CLX-4190 Series
hostname: SEC001599B0A7B9
SN: [Personal Information Removed]
System Firmware: V4.00.03.16-JULY-01-2016

My color cartdriges are brand new ones and are SAMSUNG GENUINE.

When I chose to print with color mode ON I got always blank pages.

If I set color mode OFF printing is fine in black.

Please someone having good technical advices, please help. Don't ask me to shake toner I already did!

It seems to me that someone have a similar issue and post a similar thread... but I got a premission denied when I tryi to open it.

https://h30434.www3.hp.com/t5/Unanswered-Topics-Printers/HP-broke-genuine-toner-s-recognition-on-CLX...

[Repairatrooper]

Do you get any error codes about the cartridges? Do you get color if you print from the control panel of the printer, such as a demo page or supplies status? If you have the old cartridges still, install them and see if you can print in color. 

[xX0v0Xx]

First I want let you know I am grateful to receive support... so thanks for your time and replies.

Then there is absolutely no error about cartdriges - the only way to get a color print is to use the demo page from the printer menu directly and no other way either from Windows either from my mobile phone.

Unfortunately I don't have the old ones so I am not able to compare. 

When I turn on color mode from the dialog box I get only blank pages otherwise I can print in monochrome mode correctly.