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hp envy photo 7158

I changed my paper size to a 4x7 glossy photo paper. Now i am trying to change it back to the reg. size and I can not. the option where you usually have a drop down menu only has the 4x7 option. I have gone to main settings but it still will not populate in the drop down list. how to i just reset my setting back to the original settings?

1 REPLY 1
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@BGREER1

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the operating system? Android or IOS
  • Are you using HP Smart App?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.