• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about cartridges, Click here to check it out!
Locked

‎05-04-2020 02:30 PM

HP Recommended
Product: Samsung CLX-6260FW
Operating System: Microsoft Windows 7 (64-bit)

I have the exact same C5-1710 error happening with my Samsung printer despite changing the ITB our with a brand new OEM Samsung one.

 

a tech chimed in on this thread with a solution, but I can’t seem to get a hold of anyone from this thread:

 

https://h30434.www3.hp.com/t5/Samsung/Samsung-CLX-6260-printer-series-fitted-new-ITB-but-get-error/t...

 

Does any tech or anyone else have the same solution to this problem they can share with me?

 

Thank you kindly in advance, I am so frustrated and helpless at this point.

2 people had the same question
2 REPLIES 2

‎05-07-2020 11:42 AM

HP Recommended

Anyone???  Please help, it’s a barely used printer....

Was this reply helpful? Yes No

‎05-28-2020 08:50 AM

HP Recommended

Still looking for help on this.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.