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- HP Community
- Printers
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- Can't print with Samsung Xpress M2022W; ""prefilter" can't b...

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05-04-2020 09:06 AM
I can't print anymore. I think it is since I installed Catalina 1 year ago. It's so frustrating, I really want to get it to work now.
I have tried several things already. I have tried "Reset printer system" in "Printers & Scanners" in "System Preferences". And I have followed the support pages here at HP for my printer. I have downloaded the "Samsung Printer Installer" that should find the latest driver. I went through the installation but it didn't help. I have tried to download the software from the product support page. Even though it says on the page that it is for Mac, what I get in the download is still an .exe file. So something doesn't work there.
Is there a driver that works for macOS Catalina? If so, how do I get it?
Right now when I try to print I get this:
05-17-2020 01:54 PM
No guarantees, but check this thread...
When you go to download the driver software from the HP support pages you will probably have to adjust the OS Version that it assumes. When I hit that page it told me I have MacOS 10.1 which is extremely far from the truth. After I reset that to 10.15 Catalina it showed me the right driver (3.91) and I was away to the races.