cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 1
173
Flag Post

Cannot connect to the download server. Check your Internet connection and try again.

HP Recommended
Samsung SCX-3405FW
Microsoft Windows 10 (64-bit)

Found a solution to this problem on another website.  If your Samsung MFP is unable to scan in Windows 10, and assuming you already have installed Samsung Easy Print Manager, what solved the problem for me (SCX-3405FW) is to download a Samsung application called Samsung Easy Document Creator. 

 

For some reason since HP purchased Samsung printers, this software file (edc_v1.05.87.exe) is not offered on the HP support site.  I did a Google search and found a clean version dated Oct 10, 2018 here https://samsung-easy-document-creator.en.lo4d.com/windows.  Dependent on when you read this message, it may be found elsewhere too.  Once that file is installed, the scan function in Samsung Easy Print Manager works.  Good luck. 

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation