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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-23-2021 01:55 PM

HP Recommended
Product: CLP365
Operating System: Microsoft Windows 11

After trying to upgrade firmware in the CLP365 the printer does not work. All lamps, apart from the toner indicators, are blinking.

 

https://h30434.www3.hp.com/t5/Samsung/CLP-365W-Firmware-issue/m-p/7756966#M5020

 

gives a solution, but it does NOT work for me.

 

I cannot get the printer in upgrade mode having the orange light on. No matter how much I press the red X-button. Therefore the following steps given above do not have the desired effect.

when reaching the last step  it says I have the latest version of the Firmware - which does not work.

 

Any helpful advice?

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