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lauradromero
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Color Printing Issues

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We have a Samsung C1860FW and have recently had problems with printing in color. We have adjusted printer settings on the computer, but have not done anything physically to the actual machine.  We have changed the cartridges with no luck. Any idea what the problem might be and how to fix it? It started with just Powerpoint documents, but now it is an issue with any document we print. Black prints fine, but absolutely no color at all.

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Copier-Pro
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HP Recommended

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.Just for information some technical information is protected by HP and is not allowed to be answered.This is unfortunate and you will have to contact a HP repair shop for the help in this case.On the printer under reports print a supply status report and see if it prints the colour status of the toners.Do a full colour calibration and retry to print.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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