cancel
Showing results for 
Search instead for 
Did you mean: 
TroelsP
New member
1 0 0 0
Message 1 of 2
150
Flag Post

Color printing issue

HP Recommended
Samsung Xpress SL-C460 Color Laser Multifunction Printer series
Microsoft Windows 10 (64-bit)

Hi

 

The machine will not print blue colours even though I've changed the blue cartridge (new & original Samsung). Any ideas????

 

 

1 REPLY 1
Copier-Pro
Level 9
2,456 2,416 160 348
Message 2 of 2
Flag Post
HP Recommended

I will try and assist.Is the cyan the only color not printing?Maybe just remove the cartridge and give it a bit of a shake from left to right this is just to build up some charge in the unit.See if the magnetic roller has toner on it and maybe just turn the gears by hand.I will look out for your post.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation