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‎12-13-2018 12:49 PM

HP Recommended
Product: CLX-6260

I have a Samsung CLX-6260. When I turn on my printer it goes through all it's cycles and when finished, the display stays on with the Samsung logo only. I've tried unplugging, resetting, restarting, reloading the toners, etc. Nothing seems to resolve this issue. Please help

Patrick Sellars
4 people had the same question
1 REPLY 1

‎12-18-2018 10:21 AM

HP Recommended

@pjsfirstm

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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