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‎12-06-2023 04:47 AM

HP Recommended

Our church photocopier is a Samsung Proexpress C4060FX. It was at the church before I was and i believe that it was originally supplied through a supply and maintainence contract that they are no longer in. 

 

I am receiving a lot of error messages such as the Hard Drive being full but whenever I try to do anything I come up against a screen needing me to put a password in. I have tried all the usual options for the standard passwords which don't work - I am assuming that it must have been changed at some point but nobody knows what it is. 

 

Is there a way for me to reset the password or the whole system?

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1 REPLY 1

‎12-06-2023 11:14 AM

HP Recommended

This type of access information would be contained in a service manual for this product. Most manuals can be located online and that would be the best advice. Once in service mode you should be able to change the password.

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