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Microsoft Windows 10 (64-bit)

Hi Support-Team, 

tried to update firmware on my C2670 and it verified OK and updated until 97% stopped and vaited almost a minute before restarted printer and diplayed error "UI Firmware was completed unsuccessfully".

 

Now the System-Version is V4.00.01.45 June 25-2018

The UI-Firmware is V7.20.10.26_20141229

 

I can´t do anything on my display. I need a compatable firmware to get my UI back. 


Anyone know how to find one? 

 

Thank you very much for your assistance.

 

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