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‎07-27-2020 03:44 PM

HP Recommended
Product: Xpress C430W
Operating System: Microsoft Windows 10 (64-bit)

Hi All - After receiving flashing red light and an error message to replace the fuser unit on my Xpress C430W, I have changed it. Also changed the Transfer Unit as that was also getting to the end of its count. However, I am still getting the flashing red light and the counts are still showing as unchanged. Please can someone help me to reset the counts on the fuser and transfer units. Thanks....

1 REPLY 1

‎07-28-2020 04:25 AM

HP Recommended

You need to use a service software to reset count, it's not publicly available, only for authorised personnel to be used in authorised service centres.




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