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‎07-20-2020 07:30 AM - edited ‎07-20-2020 07:40 AM

HP Recommended
Product: Samsung m4580
Operating System: Microsoft Windows 10 (64-bit)

Hello! Question about topic: https://h30434.www3.hp.com/t5/Samsung/Hard-drive-failure-on-a-Samsung-ProXpress-SL-M4580FX/td-p/7145...

I am trying to restore the software of the hard drive using a USB flash drive

Please, help! What files need to be copied to a USB flash drive

i have: 

1. V5.18.50.05.00_18020117.img

2. M458x_series_EV11.01.12.01_FS14.03.06.19.13.tar.gz.ehd

3. ????

2 people had the same question
1 REPLY 1

‎07-22-2020 08:51 AM

HP Recommended

@aphik. Welcome to HP Support Community!

 

For support options for Samsung Printers in your country or region please check this website.

 

Thanks!

TEJ1602
I am an HP Employee

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