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- HDD stop working on a ProXpress M4580FX

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01-27-2024 07:16 PM
Hi,
I recently had the HDD stop working on a ProXpress M4580FX. I have tried the recovery option from the Tech Menu, but without success. I have been trying to find the HDD Recovery files so that I might put them on a USB drive and start the recovery, but I am unable to find them anywhere. I have scoured the internet and saw links pointing to the HP FTP site, which seems to no longer be working, and I have found other posts with others who are looking for the files being told to PM a tech who has the files. I am hoping someone out there can point me in the right direction and help me track these files down.
Thanks!
01-27-2024 08:20 PM
I should have the links you are looking for. I will send them via PM once a moderator enables that feature on your account.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.