HELP ME RESOLVE THIS JAMMING ISSUED.

DANY56 · ‎03-10-2023

MY PRINTER START PRINTING AFTER PRINTING 6 PAGES AN ERROR MESSAGE APPEAR ; PAPER JAM IN THE MACHINE I TAKE OFF THE CATRIDGE TONER FREE THE MACHINE FROM ANY PAPER ,UNPLUGUE THE POWER FROM THE PRINTER. PLUGUE IT BACK AGAIN. IT STILL DISPLAY THE SAME MESSAGE. WHAT NEXT.

Repairatrooper · ‎03-11-2023

If the error message appears after powering the printer off then on, then likely a flag is stuck somewhere in the paper path. On startup the printer checks all sensors and if it finds one is tripped that should not be it will post the jam error. The sensors have flags that should stick up into the paper path when there is no paper present. If you see a slot in the paper path there should be a flag there. Look closely to see if any appear to be stuck down. Paper debris can also block optical sensors so check closely for paper debris as well.

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