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HP Notebook no longer recognizes Samsung SSD T3 external drive

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HP Notebook
Microsoft Windows 10 (64-bit)

My HP Notebook does not recognize my Samsung SSD T3. It was first used on the same HP computer. I thought it was borken, b ut The SSD is working correctly on our MAC. The cable is fine and the USB ports on the HP are operating fine with other devices--bluetooth mouse.


The disk does not show in the device management area or disk management area.

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Hi.  Did you ever figure this out?  I have a new X360 Specter 15T and it does not even see my Samsung T3 SSD when connected to either the USB-C or Thunderbolt ports.  It connects fine to a Macbook Pro using the Thunderbolt port and the same cable.  


My laptop WILL recognize the drive properly when I use a USB-C to USB-A cable and connect to the USB-A port.



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