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HP Recommended

Good day, I would also like to request the hdd recovery file. can you please put it on dropbox again? Thank you very much

8 REPLIES 8
HP Recommended

I sent you a PM with a link for the file you requested.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Good day, I tried 3 USB Keys,  I tried FAT32 and NTFS Format..i uploaded file directly to ROOT on USB Key. Is necessary unzip the img file? Machine giving me teh massage "file not found on USB"

Can you help me pls?

Thank you very much

HP Recommended

20230818_083407.jpg

HP Recommended

Yes you need to extract the files from the zip file.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Hello, i put on USB key this file V5.18.50.05.00_18020117.img to ROOT..

I traying Format USB key on FAT or FAT 32

and it doesn't work

20230818_083407.jpg

PLS HELP..

 

HP Recommended

Hello, i don't need this file?

X7x00_Vxx.xx.xx.xx_FS_Vxx.xx.xx.xx.xx_HDD.zip

This file is for recovery HDD..

OR NOT?

 

HP Recommended

Check your private messages.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Hello, can you give me this file?

X7x00_series_V11.01.09.01_FS_V15.02.06.23.15_HDD.zip

THNX

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