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‎10-04-2018 09:34 AM

HP Recommended
Product: Samsung SL-C1810W/SEE

I have replaced the fuser unit with a genuine spare but the red warning light is still lit and the display still says “Replace Fuser Soon”. 

 

I have tried to get to get into tech mode as suggested in the service manual but the machine does not respond to the suggested key presses on the printer. 

4 people had the same question
3 REPLIES 3

‎10-05-2018 10:43 AM

HP Recommended

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.

I under stand that you have the manual with the buttons to press to get into service mode.Do try that again but remember that the sequence that you press the buttons must be quite fast.Retry this a few times and you will get into the service mode.The buttons pressing must be quick in that sequence.Hope that helps.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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‎10-05-2018 11:11 AM

HP Recommended

Thx Copier Pro. 

 

Please could you help me by confirming the button presses required and whether they are press or hold. 

 

Thx

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‎10-05-2018 11:20 AM

HP Recommended

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.

 Entering Tech Mode
•
Press "Menu > Back > Left > Right > OK > Stop" on the control panel continuously.
This must be done in sequence.
I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
Was this reply helpful? Yes No
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