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09-24-2020 09:28 PM
I reset my SyncThru Web services password for my Samsung Xpress M2830DW printer and now I can't login. How can I do a factory reset to change the the password?
What is the maximum size password SyncThru Web Services allows? Does it truncate long passwords? I used a long password and now it doesn't work. I use a password manager, so there is not a typing issue. When I updated the password it didn't complain. There was no indication it was too long. Does it have any restrictions on special characters? I have used them in the past without any problem.
09-25-2020 05:58 AM
Please check below support document on this matter:
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09-28-2020 08:36 PM
Thank you for the quick response. I followed the directions in the article, but do not believe my network settings were cleared, because my printer automatically reconnected to network. The default login did not work. Besides trying again, any other suggestions?
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