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HP Recommended
Printer SL-M2020W
Microsoft Windows 10 (64-bit)

My printer Samsung SL-M2020W doesn't switch off when i press the Power button. When i press this button, the WPS button turns bright blue. I don't want to keep my printer on (or in sleep) all the time, as i print not very often. 

 

I switch it off by plugging off the Power cord. Is it safe to do that?

 

Or should I just keep the printer ON all the time (with all the LEDs glowing)?

5 REPLIES 5
HP Recommended

If you press and hold the power button for 3-5 seconds does then printer turns OFF ?




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HP Recommended

No, unfortunately, it doesn't.

 

If I press and hold the Power button for 5 sec, then:

 

- The engine starts working (like it's prepairing to print), then the printer goes silent

- The WPS button turns blue

- The Status LED turns unblinking yellow.

 

After a minute, WPS and Status LED turn off and the Power button start glowing blue again, like nothing happened LOL.

 

I searched some forums, on some Samsung printers the Power button doesn't switch it off, it only switches it ON (after sleep or after plugging in the Power cord). I guess that's the case here.

 

What really bothers me though, can I plug the Power cord off without harming the machine?

 

Or should I just keep it ON (I guess it's going to sleep automatically after some time) all the time - with the Power button glowing 24/7? The problem is, I don't print that much, not even every other day.

 

Your response would be greatly appreciated!!

 

 

HP Recommended

Plugging the power cord off from time to time will not harm the machine.




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HP Recommended

HP Support told me that's most likely the hardware issue.

 

Also, according to them, plugging off the Power cord is totally safe.

 

 

I guess I'll just unplug it whenever I don't use it. Don't want to go into all the hassle of warranty repair because of this minor isssue.

HP Recommended

Yeah I Have the Same problem, what I do is hold down button after a few seconds it will cycle and then press and hold button again and the machine powers down, Seems like a stupid way to power down. it should just turn off and on with one push of the button, its annoying but it works for me.

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