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I have a Samsung C4060FX, and the hard drive failed. I was able to replace the hard drive, but now the device is asking me to reformat it.

I tried reformatting the hard drive by following the instructions on the printer using the relevant file from the HP support website, but I'm getting an error message saying the file cannot be found on the USB drive.

Could someone please share a link to the correct .hdd file for the Samsung SL4060FX?

Thank you.

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