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swg49
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I have been on the phone support on hold for one and one half hours. why is that

samsung galaxy J7
Android 8.0 Oreo and older

can't get support on the phone. I can't get my HP DeskJet 3752 to print pdf's from my Samsung Galaxy J7

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HP Support Agent
HP Support Agent
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I have been on the phone support on hold for one and one half hours. why is that

Hi @swg49

 

Welcome to the HP Support Community. 

 

To better assist you - 

 

1) Are you getting any error message? 

2) What's the app that you are printing from? 

3) Have you tried printing any other type of documents or pictures from a different app? 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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