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Hello, I have a c4060fx that does not turn on, it gets stuck at startup with the message: "loading" and it never finishes. I need the recovery to reinstall it on the HDD. Thank you

WhatsApp Image 2024-05-13 at 12.20.29.jpeg 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have a link I can send you via private message. Just waiting for a moderator to enable this feature on your account. Based on the message there is a good chance you will need to replace the hard drive on this unit. Please note that these do not support SSD drives so you will need a standard old school spinning drive.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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HP Recommended

I have a link I can send you via private message. Just waiting for a moderator to enable this feature on your account. Based on the message there is a good chance you will need to replace the hard drive on this unit. Please note that these do not support SSD drives so you will need a standard old school spinning drive.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Hi Repairatrooper - I just posted a new topic with exactly the same issue - I wish I'd scrolled a little before creating a new one.

 

I also have a C4060FX in which the HDD has just failed. Clearly these drives are coming to the end of their working life. Unfortunate you mention SSD drives don't work - I have a stack of them and I've already dropped one in! Any idea if a 500GB HDD is normally accepted by the firmware? 320GB is hard to come by new.

 

I'd also love a copy of the recovery image if possible. Many thanks!

HP Recommended

To answer your question in case someone else is viewing this and wondering about drive size. Yes I have installed 500Gb drives in some Samsung units and they worked fine.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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