Hello out there! I'm trying to install print drivers on my device. It is a Galaxy Book 2. It is an interesting device, a tablet/laptop. It has a snapdragon (mobile) processor, but runs Windows 10 64 bit. When I download the 64 bit driver package, the installer tells me that it is not compatible with the system, and to download the 32 bit version. When I download the 32 bit version, it starts the installation process, but then runs into an error that says:
"Call to DriverPackageInstall returned error -536870347 for package 'C:\Program Files (x86)\HP\HP OfficeJet Pro 8720\DriverStore\YetiV4\hpygid20_v4.inf': The 32-bit version DIFxAPI does not work on Win64 systems. a 64-bit version of DIFXAPI is required.
It looks like I need a 32-bit installer, but 64-bit drivers. Any help on this would be appreciated. This is needed because, while I can print with the HP Smart App on this device, without the drivers, it often prints with missing letters.
The HP Software can be installed on 64-bit (Intel) or 32-bit (AMD) processors, it is not compatible with an ARM64 architecture, for an ARM processor you may only install the HP Smart app, not the Basic or Full HP Software.
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Ok, so as I suspected, the drivers aren't compatible with the CPU architecture. I have the HP Smart App already, and I can print and scan with it. However I get missing letters when trying to print. Any solution for that?
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