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Ku13
New member
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Message 1 of 2
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M2835DW Prinnts half pages

HP Recommended
Samsung M2835DW
macOS 10.12 Sierra

Hi,

 

Our office printer, a M2835DW laser printer, only prints the left half of pages. This is regardless who's printing and what type of paper / toner we use.

 

I've tried the standard resets and different types of printing and settings...

 

Does any of you know a way to fix this?

1 REPLY 1
Copier-Pro
Level 9
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Message 2 of 2
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HP Recommended

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.

This sounds like the laser is blocked on the one side or that the magnetic roller does not supply toner to the drum on that side.

This you will have to inspect visually and look what's the cause.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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