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Steenhouwer
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Mac scan driver installation for Samsung Express SL-C480W

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MacBook Pro
macOS 10.15 Catalina

I want to install the latest Mac drivers for my Samsung C480W printer / scanner (V3.87.00 and V2.01.45). I was able to install the printer driver, but with the scanner driver I get the message: "ICDM.pkg cannot be opened because Apple cannot check the file for malicious software." How can I solve this?

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ShlomiL
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Hi,

Download and install the scan drivers below:

https://ftp.hp.com/pub/softlib/software13/printers/SS/SL-C480/C48x_Series_WIN_Scanner_V3.31.81.01.10...

 

If you get any similar results, may you see any difference by right-clicking the file and selecting Open, instead of double-clicking it?



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Steenhouwer
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This also doesn't work. Both when double-clicked and right-click and Open I get the message:
The content of "C48x_Series_WIN_Scanner_V3.31.81.01.10_CDV1.20.exe" could not be extracted with The Unarchiver.

Any other options?

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ShlomiL
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Sorry,

have no clue how I managed to include a Windows driver.

 

Try installing below drivers and check:

https://ftp.hp.com/pub/softlib/software13/printers/SS/Print_Common_SW/Samsung_Mac_10.15_ScanDriver_V...

 

Sorry for any inconvenience caused,

Shlomi



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Steenhouwer
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It still does not work. The installation steps 'Introduction', 'Target volume', 'Installation type' and 'Installation' are going through, but it stops with the message (translated from Dutch): "The installation failed. An error has occurred in the installation program the installation failed. Contact the software manufacturer. "
It's getting a bit annoying now.

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Steenhouwer
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Hi Shlomi, When will HP finally solve this problem? Your last reaction is from January 27 and since then it is deafening again. We have been working on this for weeks, but nothing has progressed.

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tinyvaldemar
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Thanks, do you know if/when the scanning software will be available for Catalina?

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