• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎06-05-2018 06:40 AM

HP Recommended
Product: M2070 Xpress printer
Operating System: Microsoft Windows 10 (64-bit)

The printer will not scan and the error message I keep getting is "The requested image cpould not be scanned.Please check if scanner is properly connected.If your system does not have enough memory"

5 people had the same question
2 REPLIES 2

‎06-13-2018 05:31 PM

HP Recommended

the current processing failed, probably due to lack of memory or disk space in your system or due to problems at your device side

 

 

help!

Was this reply helpful? Yes No

‎06-14-2018 02:59 AM

HP Recommended

Same problem for me. Scanner doesn't go. Print is ok. J think it's due to latest windows update

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.