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My laser printing is so faded on card. Please help

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Samsung C43x series

I have a brand new samsung C43x - I’m needing to print on card (210gsm) the colours are so so faded. Please can someone help. I’ve changed settings to various things such as cardstock / thick / matte. Nothing has worked. Thank you so much. 

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Are the colors printing ok on standard printing paper?  If not try removing the toner and redistributing the ink.  Make sure no packing is left inside the machine.  

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