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‎11-08-2024 07:19 AM - edited ‎11-08-2024 07:20 AM

HP Recommended

Hi, My HDD is corrupted and I need the recovery Image to restore a new one. Please could someone provide me a link to the image.

 

Thank You!!

 

 

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‎11-08-2024 08:45 AM

HP Recommended

I will provide some links via PM once a moderator enables that feature on your account. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎11-08-2024 09:38 AM

HP Recommended

I have sent you a message.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎11-11-2024 06:25 AM

HP Recommended

Thank you for the link.

 

The guides suggest there should be 3 files present on the USB, Where do I get the 2 Unix Script files it mentions?

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‎11-11-2024 12:01 PM

HP Recommended

The HDD recovery should be enough to perform the recovery. It is all I have used on the couple of units that I have done. I am no Samsung expert, having been forced to support them when HP purchased the Samsung printer business. The only other recovery I could provide is simply a UI recovery file. Have you attempted the recovery as documented in the instruction link I included.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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