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Sled-Dog
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Message 1 of 2
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Non Compatible C Toner Cartridge Message

HP Recommended
Samsung Xpress C1810 W series

The printer which is only 60 days old alerted us that new toner was required. We print medical eye exams for retina, etc. in color.  A purchase of offical Samsung toner cartridges, holograms and all was made, each evidenced the specific numbers  required, i.e. CLT-K504S, CLT- M504S, CLT-Y504S and CLT-C504S.

 

The error message of non compatibality will not go away. What do you recommend? Is there a reset?

 

Sled-Dog

1 REPLY 1
Copier-Pro
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Message 2 of 2
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HP Recommended

Well if the machine is so new and you have installed original toners i would recommend sending the printer back under warranty for a replacement.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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