Not printing size I selected

[QE2]

I have the Desk Jet 4100. It will not print image in any other size than a full page. For example I set size to 4x6 and it prints 8x10 page. I unselected everything it was defaulted to and won't work. I'm so mad I've never had so much of an issue with any other printer. Wasted so much ink!

[Dragon-Fur]

@QE2 

HP Smart Mobile requires that the paper size and type be adjusted before the content is opened to be printed.

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EWS – Browser

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Model Dependent:  Check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

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EWS - HP Smart for Mobile - iOS / iPadOS

Reminder: The EWS Tray and Paper settings must be updated before you open the object to be printed.

Open HP Smart (for mobile)

Open Settings wheel

Open Add / Set Up a Printer 

Scroll down, Click, Tray and Paper

Model Dependent:  Check / Adjust settings in Advanced

Click Apply to save changes

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EWS - HP Smart for Mobile - Android

Reminder: The EWS Tray and Paper settings must be updated before you open the object to be printed.

Open HP Smart (for mobile)

Open Click on “Green Circle Check” on Printer Status icon

Scroll down to Preferences

Click, Tray and Paper

Model Dependent:  Check / Adjust settings in Advanced

Click Apply to save changes

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EWS - HP Smart – Windows

Start HP Smart Application

Printer Settings

In section Settings > Advanced

Tab Settings > Preferences

Tray and Paper Management

Model Dependent:  Check / Adjust settings in Advanced

Click Apply to save changes

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Example - Retain / Modify / Check Paper Size & Type - Tray and Paper Management

Retain_Printing_Preferences_10

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