Pc câble HDMI - image et son impossible sur écran tv depuis pc

[Marilia83]

Bonjour, 

j'ai depuis peu, et il me semble depuis une mise à jour Windows 10, un problème pour connecter mon pc avec câble HDMI à ma télévision. (ma tv est une Samsung). 

Sur une des mes tv Samsung, j'ai l'image, mais pas le son. Seuls les hauts-parleurs du pc peuvent produire le son de la vidéo projetée à l'écran (tv et pc). J'ai cherché dans tous les paramètres, les tutos, les gestionnaires de périphériques, rien n'y fait. Le pc refuse de reconnaître la tv en tant que lecteur de son. Et du coup, les vidéos YouTube me donnent un code erreur, les programmes Netflix aussi…. Pourtant les résolutions sont réglées au maximum (1080x1920), et toutes les mises à jours semblent faites. par ailleurs, je ne peux ni choisir l'ordre des écrans dans les paramètres d'affichage. 

Quant à ma 2ème tv Samsung, je ne peux ni avoir d'image, ni de son. La tv affiche sans cesse "Aucun Signal". 

Je sais que le problème est compliqué à expliquer, mais si quelqu'un a eu le même problème ou sait comment le régler, j'aurais bien besoin d'aide. N'hésitez pas à me demander si vous voulez d'autres précisions sur mon problème. 

Merci d'avance.

[kevin-t]

Thank you for visiting our English HP Support Community. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.

Spanish: HP Comunidad
Portuguese: HP Comunidade
Chinese: HP 社区

Thank you for your understanding.

[Marilia83]

Hello, I recently, and it seems to me since a Windows 10 update, a problem to connect my pc with HDMI cable to my TV. (my tv is a Samsung).

On one of my Samsung TVs, I have the picture, but not the sound. Only the speakers of the pc can produce the sound of the video projected on the screen (tv and pc). I searched in all settings, tutorials, device managers, nothing helps. The pc refuses to recognize the TV as a sound player. And suddenly, YouTube videos give me an error code, Netflix programs too….

However the resolutions are set to the maximum (1080x1920), and all the updates seem to be done. moreover, I can neither choose the order of the screens in the display settings.

As for my 2nd Samsung TV, I can neither have image nor sound. The TV constantly displays "No Signal".

I know the problem is complicated to explain, but if someone has had the same problem or knows how to fix it, I would need some help.

Do not hesitate to ask me if you want more details on my problem.

Thank you in advance.

[Marilia83]

Hello,
I recently, and it seems to me since a Windows 10 update, a problem to connect my pc with HDMI cable to my TV. (my tv is a Samsung).
 
On one of my Samsung TVs, I have the picture, but not the sound. Only the speakers of the pc can produce the sound of the video projected on the screen (tv and pc). I searched in all settings, tutorials, device managers, nothing helps. The pc refuses to recognize the TV as a sound player. And suddenly, YouTube videos give me an error code, Netflix programs too…. However the resolutions are set to the maximum (1080x1920), and all the updates seem to be done. moreover, I can neither choose the order of the screens in the display settings.
 
As for my 2nd Samsung TV, I can neither have image nor sound. The TV constantly displays "No Signal".
 
I know the problem is complicated to explain, but if someone has had the same problem or knows how to fix it, I would need some help.

Do not hesitate to ask me if you want more details on my problem.
 Thank you in advance.