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Veketti
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Solved!

Print job does not go to printer through LAN

HP Recommended
CLX-9301
Microsoft Windows 7 (64-bit)

Just purchased second hand Samsung CLX-9301 multifunction printer and I have a problem printing with it through LAN. Printer is visible in windows and no error messages (besides low toner). First print does work if the printer is rebooted. After that another print job seems to go ok, as the printer starts like working (fan kicks in) on a print job but suddenly it stops. Print job is visible on windows print job list, but the status is empty. Spool service is also running in windows. Also in printer side it looks that it is not in job list. I have tested with two different PC:s on local network and both have the same issue. If I connect the printer through USB cable, printing works.

 

I'm able to scan to PC so the communication at least from printer to pc is working correctly.

 

What might be wrong? Is there something wrong with the printer?

 

Thank you for your help.

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Veketti
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HP Recommended

This was printer driver issue. I talked with HP support personnel and they pointed me to correct location where the driver can be found as there were no drivers available on product page.

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Veketti
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HP Recommended

This was printer driver issue. I talked with HP support personnel and they pointed me to correct location where the driver can be found as there were no drivers available on product page.

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