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Lipo2
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Printer Not Copying 1:1

HP Recommended
C480X
Microsoft Windows 10 (64-bit)

Our Samsung C480X doesn't copy a document 1:1 (seems like 1:0.5) any more. Have gone through the setup menu but doesn't seem to have fixed the problem.

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Copier-Pro
Level 9
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Message 2 of 4
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HP Recommended

I would try to re install the software for the printer.Make sure all the printer settings is correct and then scan again.Hope this will help solve the problem.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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Lipo2
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I'll look into it asap and get back.

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Lipo2
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Hi again, I can't find the original CD at the moment. However, the support system doesn't even recognise the serial number of the machine for me to search for firmware etc.

System Firmware - V3.00.01.15 Mar-28-2016

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