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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Samsung
- Printer doesn't work and freezes when starting
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03-14-2024 04:55 AM
Problem Description
My Samsung printer Xpress SL C480W has worked perfectly so far. Three days ago I scanned about 80 pages. To do this, I connected a printer cable (USB 2.0) between my MacBook Air and the printer. When scanning, I selected “combine multiple PDFs in one file”. After about 10 pages I had to restart the printer manually and continue the scanning process with a new file name when saving. Finally I finished and unplugged the printer cable from the printer.
My prints have been done very well over the last three years via WLAN WPS and router. Now we wanted to print yesterday and the PRINTER wouldn't start up after the start button was pressed. Instead, the DISPLAY says = “SYSTEM INITIALIZE”. The blue LEDs flash briefly every few seconds. Nothing more happens. At this point the printer freezes. No buttons can be activated on the control panel either. Switching off the printer via the control panel by pressing the ON/OFF button does not work either. You can only turn off the printer by unplugging it.
Do you have any tips on how to get the printer working again? Where is the mistake?
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