• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need to install your printer? Click here for tips and tricks!
HP Recommended
xpress c 480 fw
Microsoft Windows 10 (64-bit)

This thing has been warming up for the last hour.  I have unplugged and replugged it.  I have cleared it. I have checked the back to see if those safety things are still in it.  I have only made about 25 copies on it.  Then I had a problem with the paper jamming.  I sent it back and they said they fixed it, but now all it does is say it is warming up, then it says it is ready to copy and then it takes the paper but doesn't copy and switches to warming up.  What can I do?  How do you get to talk to someone around here.

1 REPLY 1
HP Recommended

Sorry to hear that you are experiencing this problem.I think that the fuser unit has a problem and will have to be replaced.Take the machine back and get them to solve the problem is the only way.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.