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Printer printing blank page

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I'm trying to print something using my phone. I've downloaded both apps. However when I print, it prints a blank page. It doesn't just feed the paper through as it sounds like it's printing something but it's a blank page. 


I done a print quality diagnostic check and cleaned the cartridges and it printed fine no issues.


It just seems to be when printing a doc from my phone. 


I have used my phone to print before maybe 

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HP Support Agent
HP Support Agent
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@PS251, Welcome to the HP Support Community!


To assist you better, are you using an Android phone or an iPhone?

Which version of OS is installed?

Check for any software updates on the phone.


Try making a standalone copy in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.


Keep me posted.

I am an HP Employee

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