cancel
Showing results for 
Search instead for 
Did you mean: 
PS251
New member
1 0 0 0
Message 1 of 2
152
Flag Post

Printer printing blank page

HP Recommended

I'm trying to print something using my phone. I've downloaded both apps. However when I print, it prints a blank page. It doesn't just feed the paper through as it sounds like it's printing something but it's a blank page. 

 

I done a print quality diagnostic check and cleaned the cartridges and it printed fine no issues.

 

It just seems to be when printing a doc from my phone. 

 

I have used my phone to print before maybe 

Tags (1)
1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
18,069 18,068 1,252 1,473
Message 2 of 2
Flag Post
HP Recommended

@PS251, Welcome to the HP Support Community!

 

To assist you better, are you using an Android phone or an iPhone?

Which version of OS is installed?

Check for any software updates on the phone.

 

Try making a standalone copy in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Keep me posted.

KUMAR0307
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation