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‎03-29-2020 02:19 PM

HP Recommended
Product: Samsung Phone- SM_J3
Operating System: Android 8.0 Oreo and older

I cannot set up the HP Smart app to enable printing an email. I have an account that is not google for my emails.

2 REPLIES 2

‎03-29-2020 05:35 PM

HP Recommended

@LadyJE 

 

What is your printer ? Does it support Mobile printing ?

 

Regards.

BH
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‎03-29-2020 06:50 PM

HP Recommended

The problem is not with the printer but with the email app- xfinity. There is no icon or area to go to print from an email. Everything is set up from the printer to print remotely. The HP app is working on the phone and tablet.

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