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‎09-08-2020 10:20 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

I am printing wirelessly from my Laptop, Dell (Windows 10 64 bit) to my Samsung Wireless model ProXpress M3820DW.

 

When I added the Samsung printer to my print set up there was no Samsung option.  I select Generic.

 

Do I need a driver?  What is the download link?

 

When I print I am getting partial legible text and partial garbage.

 

Thank you 🙂

Dora

1 REPLY 1

‎09-10-2020 10:40 AM

HP Recommended

Hello your problem is caused from a bad or wrong print driver. I would recommend using a UPD (Universal Print Driver) provided by HP.  Here is the link for the print driver for your model.

 

https://support.hp.com/us-en/drivers/selfservice/samsung-proxpress-sl-m3820-laser-printer-series/164...

 

1. Click on Driver- Universal Print Driver (3)

2. Basic Drivers (3)

3. Recommend Post Script Driver

4. Download and extract file

5. Install print driver or change current driver

 

Hope this helps, thanks

Hope this helps, thanks.
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