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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended

Recentemente troquei a placa principal com firmware 02.34 e continua com o mesmo defeito da tela congelda no logo da samsung. help me

2 REPLIES 2
HP Recommended

Hi, @ZIQUE ! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Or, if you prefer, you can visit the HP Community in Portuguese (www.hp.com/pt/comunidade), and post your question there so you can get support in Portuguese.

 

Thank you for your understanding.

 

Regards,

 

BiancaS.

I work on behalf of HP.
HP Recommended

Samsung c1860 screen frozen on Samsung logo.i haven't even installed it so i cant even basically upgrade firmware because my desktop is not connected to the printer. Please help.

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