Replacement Fuser 220V Samsung CLX-9250ND

[Zalimba]

I had a problem with the Fuser, so I decided to order a new one. 

The old Partnumber is:  JC91-01103A

I ordered twice a new Fuser and every time I received the part number JC91-01142A. 

I get the error message u1-2132 every time.  Is here anybody who can help me to fix my problem?

Is this the wrong part number?

Or is the part broken?

needs a special installation?

[Repairatrooper]

That is the correct part number? Did a fuser error lead you to order one in the first place? If so, it might be something else wrong with your printer.

[Zalimba]

Thank you for the answer.

There was no error to replace the fuser unit. I was able to print but the quality was bad, so I checked the fuser unit an saw that the fuser belt was damaged. So I decide to order a new fuser unit. But every time i install the new fuser unit I get the message U1-2132. 

In the service manual I saw the part number of the fuser unit was JC91-00931A for the 220V unit.

[Repairatrooper]

Just checked on HP Parts Surfer and there is something odd there.

Part number JC91-01103A is listed as the 220V fuser for the CLX-9250 device, that is the ONLY device listed as compatible.

Part number JC91-01142A listed as the 220V fuser for most CLX-9XXX printers other than the CLX-9250. 

While it would be unusual for one device to have a different fuser I cannot rule it out. It may be that vendors are assuming they are compatible. I have elevated your issue to moderators so that they can engage someone at HP who has the full story on which fuser is correct.

[Zalimba]

Thank You for your support.

My result for the research regarding is that the part number ist outdated and the fitting part number should be the

JC82-00389A

But I can't order this part number here in Germany. All out of stock.

[Repairatrooper]

A check of my dealer pricing sheet shows both products are now listed as obsolete.