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‎04-12-2023 01:58 PM

HP Recommended

As the new (and first actual in-house) IT Administrator, I have been cleaning up a lot of messes.

 

My current arch-nemesis is a Samsung C4062FX that was set up (poorly) by someone in the past, and they also changed the admin password AND Tech password (As far as I can tell, nothing I have tried has worked); have tried the default admin and password of sec00000 and that doesn't work, and Tech logins as well.  I have also been through a list of the companies "standard" passwords (cringe).  

 

Any help on how to fully wipe/factory reset this MFP so that it can be set up correctly, would be of great help!

Category:
1 REPLY 1

‎04-15-2023 09:23 PM

HP Recommended

The only suggestion I can give is to try a recovery from the backup paritiion on the drive. You need to access recovery mode to do this howver if the tech password has been changed that will be impossible. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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