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‎04-12-2023 01:58 PM

HP Recommended

As the new (and first actual in-house) IT Administrator, I have been cleaning up a lot of messes.

 

My current arch-nemesis is a Samsung C4062FX that was set up (poorly) by someone in the past, and they also changed the admin password AND Tech password (As far as I can tell, nothing I have tried has worked); have tried the default admin and password of sec00000 and that doesn't work, and Tech logins as well.  I have also been through a list of the companies "standard" passwords (cringe).  

 

Any help on how to fully wipe/factory reset this MFP so that it can be set up correctly, would be of great help!

Category:
1 REPLY 1

‎04-15-2023 09:23 PM

HP Recommended

The only suggestion I can give is to try a recovery from the backup paritiion on the drive. You need to access recovery mode to do this howver if the tech password has been changed that will be impossible. 

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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