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The scanner function is not working on my Samsung C1860 Series multi-function printer. It will do an overview scan, but neither the document feeder nor the flatbed will complete a scan without opening an error dialogue - IF kind of scan is set to "Color"

 

"Scanner reported an error"

"An error occurred during scanning"

 

I am running OS Big Sur 11.2.1

1 REPLY 1
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@SpacePandDeluxe

 

Welcome to the HP Support Community!

 

For support options for Samsung Printers in your country or region please check this website

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.